Privacy Policy

Effective Date: (04/01/2024)

This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use the HiTA Platform ("Platform"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

Information We Collect

1.1 Personal Identification Information

We may collect personal identification information such as your name, email address, and other relevant details when you register or interact with the Platform. This information is used to create and maintain your user account.

1.2 Educational Information

As an educational platform, we may collect information related to your academic activities, such as assignments, chat logs with AI assistants, and other data generated through your use of the Platform's features. This information is used to provide and improve our educational services.

1.3 Device and Technical Information

We may collect non-personal identification information including but not limited to browser type, operating system, IP address, device identifiers, and other technical details regarding your device and connection. This information is used to analyze usage patterns and optimize the Platform.

1.4 User Contributions

We collect and store information that you submit, post, or upload to the Platform, such as written assignments or chat conversations with AI assistants. We use this data to provide feedback, improve the AI models, and enhance your learning experience.

1.5 Data Ownership

Data that you send to the Platform is owned by the educational institution that has granted you access to the platform. Any data that is derived from your use of the platform also belongs to your educational institution. We serve as a data processor and handle this information according to our agreements with the educational institutions.

How We Use Your Information

2.1 Providing and Improving Services

We use the collected information to operate, maintain, and provide the features and functionality of the Platform. We analyze patterns and trends to enhance user experience, develop new features, and improve our AI models and services.

2.2 Personalization

We may use your information to personalize your experience on the Platform, such as recommending relevant educational content or customizing the user interface to your preferences.

2.3 Communication

We may use your information to communicate with you regarding updates, announcements, security alerts, and support messages related to the Platform. We may also send promotional or informational content, which you can opt out of.

2.4 Aggregate Data

We may de-identify and aggregate data collected through the Platform for research and development purposes to improve our services. This aggregated data does not allow the identification of specific individuals.

How We Share Your Information

3.1 Educational Institutions

We share information with the educational institutions that have provided you with access to the Platform, in accordance with our agreements with them. The institutions may use this data for educational purposes and to improve their services.

3.2 Service Providers

We may share your information with trusted third-party vendors and service providers who assist us in operating and maintaining the Platform, under strict confidentiality agreements. These providers are obligated to protect your data and only use it for specified purposes.

3.3 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or government request. We may also share data when necessary to investigate, prevent, or act on illegal activities, suspected fraud, or situations involving threats to the safety of any person.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security audits. However, no method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Academic data shared with educational institutions may be retained according to their own data retention policies.

Your Rights and Choices

6.1 Accessing and Updating Information

You have the right to access, correct, update, or delete your personal information stored on the Platform. You can manage your information through your user account settings or by contacting us.

6.2 Opting Out of Communications

You may opt out of receiving promotional or informational communications from us by following the unsubscribe instructions within those messages. However, you may still receive essential Platform-related messages.

Children's Privacy

The HiTA Platform is intended for use by educational institutions and their authorized users. We do not knowingly collect personal information from children under the age of 13 without the consent of their parents or guardians. If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Privacy

Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on the Platform or through other communication channels. Your continued use of the Platform after the changes signifies your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@hita.ai.

This Privacy Policy is governed by the laws of the State of Colorado, without regard to its conflict of law provisions.

By using the HiTA Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.